Welsh Tenants are the Most Satisfied with Their Landlords
Tenants in Wales are the most satisfied with their landlords than in any other part of the UK, says new research from the National Landlords Association (NLA).
A huge 92% of renters in Wales say that they are satisfied with their landlord. Tenants in the East Midlands were second on the list, with 83% saying they are satisfied – the highest figure for England.
Those in the North West and South West followed, with 82% satisfaction.
However, a stark regional variation in satisfaction was exposed on either side of the Pennines. While 82% of tenants in the North West are satisfied with their landlord, just 67% of renters in the North East said the same – the lowest satisfaction level in the whole of the UK.
On average, eight out of ten tenants (79%) in the UK are satisfied with their landlords.
|
Position |
Region |
No. of tenants satisfied with their landlord |
| 1 | Wales | 92% |
| 2 | East Midlands | 83% |
| 3 | North West | 82% |
| 4 | South West | 82% |
| 5 | South East | 80% |
| 6 | Scotland | 79% |
| 7 | West Midlands | 79% |
| 8 | Yorkshire and the Humber | 73% |
| 9 | London | 72% |
| 10 | East of England | 71% |
| 11 | North East | 67% |
The CEO of the NLA, Richard Lambert, comments on the findings: “Good landlords make up the majority of the market, so it’s not surprising that the majority of tenants are satisfied.
“Private renting is far from the insecure, uncertain and unhappy picture that it is often made out to be, and these findings will help to reassure existing renters and those looking to make their home in the private sector.”
He continues: “The NLA provides a range of training and accreditation opportunities for landlords in order to help them develop and improve standards, which is good news for the minority of tenants who are dissatisfied.
“However, this is only part of the solution, and both central and local government must also commit more resources to tackling poor standards and weeding out bad landlords.”1
The NLA’s results arrive as the latest English Housing Survey reveals that the average private rental sector tenancy now lasts four years.
1 http://www.landlords.org.uk/news-campaigns/news/landlord-satisfaction-across-uk-highest-in-wales