Посты с тэгом: rental disputes

Landlords and tenants clash over maintenance

Опубликовано: June 19, 2015 в 11:43 am

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Категории: Landlord News

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Concerning research has found that there is substantial confusion to whom responsibilities such as maintenance and upkeep fall in rental properties.

Discrepancies

A survey from landlord and tenant insurance provider Endsleigh reveals that the largest discrepancy between tenants and landlords relates to meter readings both at the beginning and end of their agreements. 73% of landlords rightly believe that it’s the responsibility of their tenants to carry out this task, with only 35% of tenants feeling that it is their duty.[1]

Additionally, 60% of tenants were said to believe that it is the landlord’s duty to sort out paintwork, with 45% of landlords saying that this role falls to the tenant.[2]

Pest control is another common reason for dispute. 32% of landlords questioned in the survey said that they feel this issue is down to the tenant to manage. However, a significant majority of 84% of tenants believe that pest control is the responsibility of their landlord.[3]

Landlords and tenants clash over maintenance

Landlords and tenants clash over maintenance

Strained

‘Relationships between landlords and tenants can become strained when rental responsibilities aren’t fulfilled,’ said Marcus Latchford, who is Endsleigh’s lettings and landlords manager. ‘However, sometimes it’s just a case of one side being unaware of their responsibilities,’ he continued. Individual contracts will often spell out who should be taking care of what, but the small print is often the last place people look.’[4]

Jessica Alomankeh, projects coordinator at the London Landlord Accreditation Scheme said that some aspects of the tenant/landlord relationship were confusing. She noted that, ‘landlords deal with repairs to fixtures and fittings, boiler servicing, as well as arrange buildings insurance if the property is furnished. Tenants look after tasks such as keeping the garden in check and the internet installation. For tasks such as pest control and touching up paintwork, the landlord is responsible.’[5]

‘What’s more, at the beginning of a tenancy, landlords should provide tenants with an inventory pack, containing contact details of the current service providers. It’s then up to the tenant to check metre readings and set up new payments with the suppliers,’ she added.[6]

[1] http://www.propertywire.com/news/europe/uk-landlords-tenants-maintenance-2015061810648.html

 

Landlords Fail to Provide Evidence for Deposit Disputes

Опубликовано: February 2, 2015 в 5:01 pm

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Категории: Landlord News

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Landlords Fail to Provide Evidence for Deposit Disputes

Landlords Fail to Provide Evidence for Deposit Disputes

In 2014, one in six landlords required to provide evidence after a deposit dispute either missed the deadline, or did not send anything, causing an automatic ruling or pay-out for the tenant, according to the Deposit Protection Service (DPS).1

The DPS protects deposits during tenancy agreements, and also offers an independent adjudication service for disputes. They claim that 17.63% of landlords missed the deadline or did not respond.1

Tenants were even less likely to provide evidence on time, with more than 22.86% either submitting evidence after the deadline, or not delivering any at all.1

Head of Adjudication at the DPS, Alexandra Coghlan-Forbes, says: “Too many landlords and tenants are shooting themselves in the foot during disputes by failing to get us the evidence we need to assess their cases. We do everything we can to make sure both parties understand what’s needed and by when, and it’s important that both landlords and tenants meet the 14 calendar day deadline.”1

Last year, it was more common to not provide evidence at all than missing the deadline, with evidence from 10.37% of landlords, and 15.77% of tenants never being delivered.1

1 http://www.landlordtoday.co.uk/news_features/Many-landlords-fail-to-contest-dispute-resolution-cases