Posts with tag: letting agents

First-time buyer sales in six-year high

Published On: November 30, 2015 at 11:17 am

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A new report from the National Landlords Association of Estate Agents has revealed that the average number of sales made to first time buyers increased for the second consecutive month.

In fact, last month’s rise brought totals to their highest level in over six years.

Increases

During October, there was an average of nine sales secured per estate agent branch, with 31% of these sales made to first-time buyers. This was a rise from the 29% recorded in September. In August, just 20% of these transactions were to first-time purchasers.

‘It’s really promising that, for the second month running, the number of sales being made to FTBs has risen,’ noted Mark Hayward, managing director of the National Association of Estate Agents. ‘Competitive mortgage products and the increasing pressure of an interest rate rise could be encouraging first steppers to take the plunge, as well as the dwindling supply of rental housing stock-putting pressure on renters to buy.’[1]

Seasonal Shift

The supply of available housing rose in October before the traditional Christmas slowdown. The number of properties available to purchase per branch rose by 16% from 37 in September to 43 in October. However, demand for property dipped slightly from an average of 342 house-hunters per branch in September, to 336 last month.

First-time buyer sales in six-year high

First-time buyer sales in six-year high

Hayward noted, ‘although it is great to see supply growing and demand falling-albeit by just two per cent, we cannot rest in knowledge that the housing market is on the road to recovery. What we’re seeing is a seasonal uplift. Those selling their homes are keen to push through sales before Christmas, hence the uplift in properties entering the market-but with the average sale taking between nine and twelve weeks, it’s unlikely transaction will be pushed through before Christmas now. Buyers are holding off until January to kick off the New Year with a house-hunt.[1]

‘The only way we can attempt to repair the market is simply by building more houses. Osborne’s pledge last week to build 200,000 new and affordable starter homes-with a discount for those under the age of 40-and his promises to offer loans to small builders, reform the planning system and re-designate commercial land to build new homes are all a step in the right direction. But until it’s all put into motion and we see the walls of new properties going up, we’re not holding our breath,’ he concluded.[1]

[1]http://www.propertyreporter.co.uk/property/ftb-sales-at-six-year-high.html

 

 

Alarming number of tenants don’t trust agents

Published On: November 28, 2015 at 4:38 pm

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Categories: Landlord News

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Concerning statistics from a recent investigation have indicated that a large number of tenants do not trust letting agents to protect their assets.

According to a survey by The Tenant’s Voice, the UK’s biggest online tenant portal, a very large 47% of tenants have stated that they are not comfortable in letting agents deal with their interests.[1]

Just as much of a concern was that 52% of people surveyed said that they felt letting agents do the absolute minimum to provide necessary services. 28% said that letting agents do not provide an adequate amount of care.[1]

Alarming

The survey, of 1,100 tenants, revealed that almost two-thirds (64%) would prefer to rent directly from a private landlord. Further alarming statistics from the survey included 32% of tenants revealing that they had not even heard of the main letting agent schemes founded to protect vulnerable renters. 27% said that they were unsure how to recognise an established letting agent.[1]

Alarming number of tenants don't trust agents

Alarming number of tenants don’t trust agents

 

The Ombudsman Services were found to have the strongest awareness of tenants with 21%, while the National Approved Letting Scheme had the least with 3%. More of a concern was that only 12% of tenants had heard of ARLA and only 9% had knowledge of RICS.[1]

Take Notice

More positively, 73% of respondents to the survey had the opinion that the correct letting agent could improve the overall renting experience. Founder of The Tenants’ Voice, Glenn Nickols, believes that the main feature, ‘clearly lacking in the relationship between tenants and letting agents is trust.’ He went on to say that as the number of renters continues to grow,’ the fact that nearly half do not feel like their interests are being protected by agents should make the industry sit up.’[1]

Nickols also feels that, ‘more needs to be done to drive awareness of the various schemes that exist to protect tenants’ interests.’ He thinks that, ‘many tenants are having to find their way in the dark and the industry often appears happy for them to do so.’[1]

 

[1-6] http://www.readyrentals.co.uk/news/article/1447/letting-agents-letting-tenants-down-according-to-survey

 

 

ARLA Files Freedom of Information Request over Welsh Letting Agent Fees

Published On: November 26, 2015 at 10:01 am

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On Monday, the Rent Smart Wales scheme launched, applying to all Welsh landlords and letting agents.

ARLA Files Freedom of Information Request over Welsh Letting Agent Fees

ARLA Files Freedom of Information Request over Welsh Letting Agent Fees

Landlords and agents must register themselves and their properties and become licensed. This costs £3,728 for agents that apply online, but more for those using paper applications. The Association of Residential Letting Agents (ARLA) states that it was never consulted on these fees.

ARLA has filed a Freedom of Information request, demanding a breakdown of the figures from the Welsh government.

In an email to ARLA members, Managing Director David Cox expressed his irritation.

He wrote: “We are frustrated by the approach taken by the Welsh government in not making information available prior to the Rent Smart Wales launch date.

“This has jeopardised the goodwill of agents who are at pains to comply with the law and to continue to offer high quality service to landlords and tenants.”

Cox also addressed the other new legal requirement that was enforced on Monday, for all letting agents in Wales to display their fees.

ARLA insists that it knew nothing of this law until last week.

Cox continues: “Within this context, we urge our members to continue to work on the new requirement on displaying your fees.”

He adds: “The cost of licensing is far higher than expected. We are disappointed that ALRA was not consulted on these fees and are demanding under the Freedom of Information Act that the Welsh government provide a breakdown of the calculation of these figures.”

Cox believes that the license conditions will require agents in Wales to have professional indemnity insurance in place, offer Client Money Protection and belong to an independent redress scheme.

Cox told members that he anticipates “updating you on our discussions with the Welsh government soon”1.

The Welsh government says that its new regulations are a template for the rest of the UK.

ARLA’s Freedom of Information request can be found here: http://i.emlfiles1.com/cmpdoc/6/9/5/5/4/files/336151_foi-request-rent-smart-wales-nov-2015.docx.pdf?dm_t=0,0,0,0,0

1 http://www.propertyindustryeye.com/arla-slaps-in-freedom-of-information-requests-after-not-being-consulted-on-wales-charges/

Calls for Client Money Protection to be Compulsory for All Letting Agents

Published On: November 25, 2015 at 4:07 pm

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Calls for Client Money Protection to be Compulsory for All Letting Agents

Calls for Client Money Protection to be Compulsory for All Letting Agents

The Government has been urged to make Client Money Protection (CMP) compulsory for all letting agents. It is regarded as an important and easy reform to benefit the private rental sector.

SAFEagent has again called for mandatory CMP, asking the Government to include a proposed amendment presented by the Managing Director of the Association of Residential Letting Agents (ARLA), David Cox.

The amendment would be included in the Housing and Planning Bill, which is currently going through Parliament.

SAFEagent launched its campaign in 2011 and has more than 3,000 offices signed up. It is working to raise consumer awareness among landlords and tenants of the need to use an agent with CMP.

Chair of SAFEagent, John Midgley, says: “We welcome the positive action the Government is taking to deal with rogue landlords and agents. Mandatory membership of a redress scheme for all agents was a step in the right direction, but consumers get no recompense through those schemes if an agent misappropriates their money.

“Only by introducing a mandatory requirement for all agents to be included under a CMP scheme can the consumer be afforded that protection.

“It is great that the industry is now pulling together to protect consumers – something that the SAFEagent steering group has advocated since the start of its campaign.

“We hope to build on this goodwill for other consumer protection initiatives, which we are planning.”1

Midgley’s views have been sent to Brandon Lewis, the Housing Minister.

If you use a letting agent, remember to look out for whether they have CMP in place.

1 http://www.propertyindustryeye.com/calls-mount-for-ministers-to-make-client-money-protection-mandatory-for-agents/

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Majority of Letting Agents Could be Breaching Law on Fees

Published On: November 24, 2015 at 4:04 pm

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Last month, members of the Home Sweet Home group went undercover in Brighton and Hove to examine letting agents’ compliance of consumer rights law. Their findings are shocking.

Majority of Letting Agents Could be Breaching Law on Fees

Majority of Letting Agents Could be Breaching Law on Fees

The team of local campaigners found that 80% of letting agents are potentially in breach of consumer rights laws.

Home Sweet Home visited 67 letting agents, finding that 55 offices may not be complying with the Consumer Rights Act 2015, which was enforced on 1st October.

Agents that do not comply with the new rules could face council action and a fine of £5,000.

The group assessed the agents on their membership of Government-approved deposit protection and dispute resolution schemes, and checked the offices for a prominent display of the fees they charge.

Of the 67 offices inspected, just 12 appeared to be compliant with all three. The biggest failure regarded fees, with only 15 displaying a full list of fees in a place that it is likely to be seen.

With so many agents apparently in breach of the regulations, Home Sweet Home plans to contact the branches by letter, stating the changes to the law and recommending best practice regarding the display of fees.

The letters will be hand-delivered alongside Home Sweet Home certificates for the 12 agents that passed all three criteria.

Campaign Leader of Home Sweet Home, Summer Dean, says: “Our aim is to uphold the letting agents’ legal obligation to provide transparency to tenants regarding the often hidden fees they have to pay. Our longer term goal is to create a more open and accountable renting culture in Brighton and Hove, so that people can start to see rising standards here.”1

The group is made up of local councillors, Labour Party members and renters hoping to raise the profile of private tenants in Brighton and Hove. It is supported by the broader organisation Movement for Change, which gives local leaders the power to campaign on issues important to their communities.

Representatives from student unions have also been part of the campaign and are working to create a comparison table of the fees charged by the agents in question.

Lead Councillor for Private Rented Sector Housing at Brighton & Hove City Council, Tracey Hill, comments: “The Citizens Advice Bureau reports that housing is the second biggest issue they deal with, especially regarding the private rented sector, which is growing as fewer people can afford to get onto the housing ladder.

“Poor living standards, rising rents and housing scarcity leave private tenants extremely vulnerable to the housing market.”1

Home Sweet Home hopes to make a difference to the nine million private tenants in England, many living in the one-third of private rental homes that do not meet the Decent Homes Standard. Part of this involves the fair treatment of tenants and landlords by letting agents.

1 http://brightonandhoveindependent.co.uk/undercover-survey-of-letting-agent-fees-in-brighton-and-hove/

One in Four Letting Agents Witness Rent Rises

Published On: November 24, 2015 at 10:14 am

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One in Four Letting Agents Witness Rent Rises

One in Four Letting Agents Witness Rent Rises

One in four letting agents reported that they witnessed rent price rises in October; the lowest number recorded this year.

The Association of Residential Letting Agents (ARLA) found that the amount of letting agents experiencing rent increases dropped to 25% in October from 32% in September.

Agents have also reported a decrease in demand, with an average of just 33 new tenants registered per branch, again the lowest number recorded this year. Supply of available rental homes has also dropped, although this is a typical trend for this time of year.

As is expected, the London market is still experiencing high demand, with 42 prospective tenants per branch in October, up from 39 in February. Supply of rental accommodation fell from an average of 182 properties per branch in September to 173 in October.

Prospective tenants in the East of England and the South West have more properties to choose from, with agents seeing an increase of homes to let. In October, agents in the East managed 199 properties and those in the South West had 184 up for rent.

Managing Director of ARLA, David Cox, expects to see similar trends next year: “We’d hope to see the number of tenants experiencing rent hikes remain low with supply and demand levelling out. However, a lot is resting on the economic and political agenda.

“We’re still waiting for new houses, promises by the Prime Minister, to be built. Whilst this will take pressure off the rental prices as supply rises, the changes to landlord tax proposed under the Finance Bill is likely to discourage new landlords from entering the market.”1

However, separate research by franchise firm Belvoir reveals that the average rent price has risen by just 3.5% since the third quarter of 2008.

Director of Belvoir, Dorian Gonsalves, comments: “Clearly the market is far from spiralling out of control in terms of rental increases, although this has been repeatedly suggested in media reports.”2

Have you put your rent prices up recently? And what are your plans for the coming year?

1 https://www.lettingagenttoday.co.uk/breaking-news/2015/11/tenants-putting-the-brakes-on-rent-rises-warns-arla

2 http://www.propertyindustryeye.com/one-in-four-letting-agents-reporting-rent-rises/