Posts with tag: inventories

AIIC still Hopeful that Mandatory Independent Inventories will Become Law

Published On: July 27, 2018 at 9:27 am

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The Association of Independent Inventory Clerks (AIIC), which has been campaigning since 2016, is still hopeful that the Government will introduce some form of mandatory independent inventories legislation in the near future.

The rental trade body believes that mandatory independent inventories for all private rental properties would provide greater protection and higher professional standards in the sector.

An independent inventory, which is commonly compiled by an inventory clerk, details a property’s condition at the start and end of a tenancy, which protects tenants from unreasonable deposit deductions, as well as protecting landlords’ property investments. They also provide landlords/letting agents with the means to pursue deposit deductions for cases of genuine damage and poor property upkeep.

Independent reporting is crucial, the AIIC argues, as it ensures impartiality and the existence of a professionally compiled set of documents. If a deposit dispute does occur, an independent inventory could become crucial evidence for both parties.

If you do decide to create an inventory yourself, we have a fantastic guide to help you make it as thorough as possible: https://landlordnews.co.uk/guides/a-landlords-guide-to-inventories-and-avoiding-disputes/

As part of its ongoing campaign, the AIIC has petitioned and lobbied the Government, conducted educational talks in London, and held a series of meetings with deposit protection and property redress schemes.

The Chair of the AIIC, Danny Zane, says: “We’re knocking on all of the relevant doors to make compulsory inventory reporting a reality in the private rented sector (PRS).

“The importance of impartial check-ins and check-outs taking place at the start and end of each tenancy cannot be underestimated. As rents rise and subsequently push up the value of average security deposits, it’s vital that the tenant’s money and landlord’s investment are offered the required protection.”

He continues: “Of course, even tenancies using zero deposit schemes can end in dispute or with property damage when the tenancy ends.

“Wider adoption of independent inventories will contribute towards fewer deposit disputes, while these documents remain invaluable in the event that a disagreement between landlord and tenant is referred to a deposit protection scheme.”

The organisation believes that, as the Government increases regulation of the PRS, mandatory independent inventories must be one of the final pieces of the puzzle.

A ban on upfront letting agent fees charged to tenants, as well as a six-week cap on security deposits, are due to become law next spring at the earliest. The AIIC insists that legislation around mandatory independent inventories would complement these policies.

Zane argues: “In order for the deposit cap to be truly effective, landlords and tenants need to be sure that the money is protected, not only by a deposit protection scheme, but by an impartial inventory, which provides full details of the property’s condition.

“Moreover, if rents rise due to the ban on fees, as expected, then typical damage deposits will increase as a result. This means landlords will need to be able to call upon an inventory to prove deductions. At the same time, higher sums of tenants’ money will be at risk and so they will need the assurance that it’s protected by impartiality.”

Over the coming months, the AIIC says that it will continue to campaign for mandatory independent inventories by raising awareness and meeting with relevant stakeholders.

AIIC calls for inventories to be made compulsory

Published On: June 19, 2017 at 1:27 pm

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The Association of Independent Inventory Clerks has called on the Government to introduce compulsory, unbiased and regulated inventories as an industry standard.

Boasting more than 850 members nationwide, the AIIC feels that regulated inventories could assist in raising standards in the lettings market.

Deposits

A recent tenant survey from HomeLet has revealed that 12.5% of over 20,000 renters asked have had a deposit withheld.

The most common reasons for this were cleaning and redecoration fees – which could have been prevented with a solid, photographic inventory.

Interestingly, the research found that just 70% of tenants asked received an inventory of their property and its content from an agent before they moved in.

Danny Zane, joint chair of the AIIC, noted: ‘With the election over and a new housing minister now in place, it’s time for the government to think about housing and in particular the growing private rented sector, which now accounts for around a fifth of all households.’

‘Independent, third party inventories are a fundamentally important part of the lettings process and they need to be made obligatory.’[1]

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AIIC calls for inventories to be made compulsory

Biased

Moving on, Mr Zane said that: ‘Landlords and letting agents should not be compiling what can very easily be considered as biased inventory reports that tenants must sign prior to getting access to their new home.’

‘The proposed ban on letting agent fees charged to tenants has hogged all the headlines in recent months but there are other industry issues the government needs to think about. This ban seems very short-sighted to me as it is likely to encourage a rise in rents as well as a reduction in the protection of unbiased inventory reports being used.’

An unbiased and independently compiled inventory can save both tenants and landlords money, ensuring a fair move-in/move-out process for all parties,’ he concluded.[1]

[1] http://www.propertyreporter.co.uk/landlords/calls-for-government-to-make-independent-inventories-compulsory.html

 

Disputes over rent arrears rise

Published On: March 29, 2017 at 10:27 am

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The latest report from the Tenant Deposit Scheme suggests that disputes over rent arrears rose from 10% to 19% over the last year. This further underlines the importance of taking out a Rent Guarantee Insurance policy to protect your investment.

However, cleaning still takes top spot in terms of deposit dispute reasons, accounting for 57% of the overall cases brought to the TDS.

Disputes

The second most common cause of disputes was found to be damage to property (51%), followed by redecoration (32%) and gardening (16%). The most expensive claim dealt with by the TDS during 2015-16 was £18,250.

Imfuma Let, provider of a digital inventory report app, said that landlords and letting agents are facing increasing challenges, with rent arrears and damaged properties at checkout.

Jax Kneppers, Founder and CEO of Imfuna, noted: ‘Landlords and agents need to ensure they make regular inspections of a property to check its condition and raise any issues with the tenant. If landlords and agents fail to visit the property during the tenancy, they could be in for a nasty surprise at check-out.’[1]

‘At the start of the tenancy, landlords and agents should give tenants a thorough and professional inventory, which clearly records the condition of the property and its contents. Tenants should be made aware that it is their responsibility to leave the property as clean as when they took on the property, and if any damage is incurred during the tenancy the landlord or agent should be alerted immediately.’[1]

Disputes over rent arrears rise

Disputes over rent arrears rise

Essential

Continuing, Kneppers said: ‘It is vital that landlords and agents do a thorough check-in and check-out so they have the necessary proof of condition at the start and end of a new tenancy agreement. If agents and landlords wish to make deductions for cleaning costs, they need to be able to prove that there was a change in condition from the start to the end of a tenancy in order to prove deductions are warranted.’[1]

Marie Brooks, of Monks Estate and Lettings Agents, also commented: ‘Providing a professional inventory report for every tenancy is essential in ensuring deposit disputes are a rare occurrence. When a detailed and thorough record of a property and its contents are provided at the beginning of a tenancy, there can be no doubt as to the amount of damage that has taken place when compared to the condition of the same at the end of a tenancy. In our experience, inventory reports have reduced tenant and landlord disputes to a great degree.’[1]

Landlords told to allow tenants to make improvements

Published On: March 23, 2017 at 9:50 am

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The Association of Independent Inventory Clerks (AIIC) has said that landlords should offer a more open-minded approach to tenants’ requests to making improvements to their rental properties.

It suggests that a growing number of number of private tenants are keen to personalise their rental accommodation.

Improvements

A recent study from Plentific found that 73% of tenants have carried out DIY improvements out of their own pocket.

The research questioned more than 2,000 tenants a found that 23% had spent more than £500 on home improvements in their property.

Patricia Barber, chair of the AIIC, observed: ‘It’s clear that tenants are increasingly willing to spend their own money on improving their rental property and this is certainly something landlords should think about.’[1]

Barber suggests that landlords who permit tenants to make reasonable alterations could see long-term rewards.

Landlords told to allow to allow tenants to make improvements

Landlords told to allow to allow tenants to make improvements

Standards

Continuing, Barber said: ‘We’re seeing more long-term tenants and they’re clearly committed to living in a higher standard of property. Landlords who cautiously allow tenants to put their own stamp on a property could benefit from a lower turnover of tenants and an improved and well-maintained property at the end of the contract.’[1]

She also advises all landlords to make sure that they have an accurate inventory in place, whereby they can long the condition of the property before, during and after the tenancy.

This will not only be imperative in terms of a dispute, but can help eradicate the risk in the first place.

Concluding, Barber said: ‘If rental properties are noticeably changing over the course of a tenancy, it’s vitally important that there is an inventory which comprehensively details the condition and contents of the property at the start of the tenancy. This way any fair deposit deductions can be made by the landlord and the chances of a [tenancy] deposit dispute are minimised.’[1]

[1] https://www.landlordtoday.co.uk/breaking-news/2017/3/landlords-urged-to-allow-tenants-to-personalise-their-rental-properties

 

Landlords Must be Careful with Tenancy Deposit Deductions

Published On: March 10, 2017 at 10:22 am

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Landlords and their letting agents must be careful when claiming tenancy deposit deductions if they cannot prove what they’re claiming for, warns the Association of Independent Inventory Clerks (AIIC).

Landlords Must be Careful with Tenancy Deposit Deductions

Landlords Must be Careful with Tenancy Deposit Deductions

The organisation’s warning arrives following a recent court case in Bristol, in which a group of tenants claimed back over £750 in tenancy deposit deductions taken by their letting agent.

Six students from the University of Bristol took letting agent Digs to court after the firm, acting on behalf of a landlord, informed the tenants that £756 would be deducted from their deposit.

The agent claimed that the tenancy deposit deductions were for cleaning and a full repaint of the property.

One of the tenants, Ed Straw, disputed the tenancy deposit deductions and took Digs to court, using photographic evidence to support the case.

Digs was subsequently ordered to repay the charges in full, plus interest and court costs.

The Chair of the AIIC, Patricia Barber, comments on the case: “It’s clear from this instance that tenants are becoming increasingly savvy and persistent – they won’t put up with deposit deductions that they feel are unjust.

“Although it is only a minority, those agents and landlords who do charge for things they can’t prove should think twice about this practice. Alongside being immoral, it could cause financial and reputational damage to a business.”

The AIIC highlights the tenant’s use of photographic evidence to prove that the property was cleaner by the end of the tenancy than it was at the start, and that a full repaint had not taken place.

“This is why independently compiled inventories are so important for landlords, agents and tenants,” insists Barber. “Photo inventories allow all parties to make a fair comparison of the property’s contents and condition at the beginning and end of the tenancy.”

She adds: “If the offending letting agency had provided a detailed inventory to back up their deductions, it’s highly likely this case would not have gone to court.”

A comprehensively and independently compiled inventory reduces the risk of a tenancy deposit dispute, and can provide peace of mind for both parties.

This guide explains how to create a thorough and professional inventory: /guide-compiling-good-inventory/

Agency forced to pay out as students win deposit case

Published On: February 23, 2017 at 9:56 am

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A group of students in Bristol have been successful in a court case, after a letting agency acting on behalf of a landlord took money from their deposit.

The six students in question received a letter from Digs letting agency, telling them that a total of £756 would be taken from their deposit. This included £200 for redecoration and more than £500 for cleaning costs.

Evidence

However, one of the students gave photographic evidence proving that the apartment was left in a better condition than when they moved in. What’s more, the same student also found that only some of the promised redecoration had been carried out.

This further highlights the importance of a comprehensive inventory at the beginning of a tenancy agreement.

The Independent reports that these students also questioned charges made for removal of rubbish and mattress covers, for which Digs could not provide receipts.

Steven Harris, managing director of Digs, said on the matter: ‘We’re extremely disappointed that the deductions charged to Ed Straw and his fellow tenants led to him taking the landlord to court, and in all instances we work towards a more amicable solution. Whilst the court system is there to be used Digs hope that their tenants do not feel the need to go down this route. Having managed 8,000 tenancies in total it is the first time this has happened and we firmly believe it will be the last.’[1]

Agency forced to pay out as students win deposit case

Agency forced to pay out as students win deposit case

National Union of Students president Malia Bouattia has pledged support for a series of rent strikes across different locations of Britain. In addition, she slammed what she coined as ‘extortionate fees’ being levied on some students.

[1] https://www.lettingagenttoday.co.uk/breaking-news/2017/2/agency-hands-over-865-after-students-win-deposit-court-case