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Em Morley

Countrywide Slams Online Agents that Focus on Price

Published On: September 15, 2015 at 12:44 pm

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Categories: Landlord News

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A director at the UK’s largest estate and letting agents, Countrywide, has slammed online-only agents that focus on price. He believes they will fail if they continue to “compromise” on customer service.

Sales Director for Estate Agency at the firm, Vince Corley, says that high street brands are still more popular with customers and that flat fees charged by online-only businesses will make them unsustainable in the long-term.

Countrywide CEO Alison Platt confirmed in June that the firm is refining plans for its own online agency, either through launching a new service or through acquisition.

Countrywide Slams Online Agents that Focus on Price

Countrywide Slams Online Agents that Focus on Price

Corley states: “Online is important but our online presence combined with the strength and recognition of our established high street brands is the model that works most for the varied needs of our customers. In Q1 2015, around 50% of enquiries came from offline, and this hasn’t changed.

“There is a danger that digital and no frills become interchanged, while our view is that digital can and should continue to be developed to meet customers’ changing needs and expectations, while not compromising on service and only focusing on price.

“If online agents want to provide a quality service to their customers, their fees make their business model unsustainable in the long run.”

He notes that Countrywide agents are observing that traditional high street agents are still more popular than their online counterparts in some areas.

He continues: “For instance, we have three very strong brands in Cornwall and Devon. In this area, more than half of vendors – 54% – come to us through offline channels, highlighting that they clearly want a direct and personal approach with branches.

“In Cannock, the majority of our customers come to us via offline channels through a strong local newspaper, but just ten miles away in Walsall, it’s the opposite.

“With a clicks and mortar agent, the home buyer can take the next and natural step of speaking with a knowledgeable locally based expert who can provide a much higher level of personalised customer service, building trust with the client on the most important and personal transaction they will ever make.”

He adds that in the ever-changing world, it is important for agents to make the most of both the high street and online, to improve their businesses.

He concludes: “When looking to sell or let a property, it is important that [the agent] is in front of as many potential buyers as possible. We’ve always embraced the digital space – we were founding members of Rightmove and Zoopla.”1

1 http://www.propertyindustryeye.com/countrywide-director-warns-online-agents-are-heading-for-failure/

Property prices up as sales fall

Published On: September 15, 2015 at 12:26 pm

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Categories: Finance News

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Property values rose again during the last month in England, Scotland and Wales, but sales were the lowest recorded during August, according to a new real estate index.

Prices increased by 0.4% in England and Wales and 0.3% in Scotland.

Regional rises

Data from a report conducted by Home.co.uk indicates that the South East remains Britain’s fastest moving regional market. A six-month rise of 6.1% was enough to outdo prices in Greater London. Year-on-year prices were up by 6.5% in the region.[1]

Asking prices for property increased in all areas of England, Scotland and Wales during the month, with the biggest rises recorded in the East of England (0.9%) and in the South East (1%).[1]

The index report says that demand and reduced supply in London and in other southern regions continues to push the national average up, albeit at a slower rate than last year. However, lack of supply is worsening, with August having the lowest number of properties entering the market for the month since the beginning of the financial crisis.

Mortgage finance availability is said to be the main force behind the extended demand. Even talk of an upcoming interest rate rises from the Bank of England has done little to put buyers off. Competition between investors is still intense in the capital and its surrounding areas, where lack of supply is felt more sharply.

Findings from the Index show that in London and the East of England, volumes of property coming onto the market are down 15% and 18% respectively year-on-year. What’s more, volumes were down by 75% and 73% in comparison with August 2008.[1]

North-South Divide

‘These and other southern regions are clearly sellers’ markets and prices remain firmly on an upward trajectory,’ said Doug Shephard, director of Home.co.uk. ‘Marketing times in the South East region have been the lowest in the country since February. Across much of the nation, marketing times are currently around the lowest we have witnessed since 2008,’ he continued.[1]

Moving on, Mr Shephard said in the north, marketing times for property are much higher than in the South and prices are not increasing appreciably. He feels that the North-South divide is one of the largest and most daunting imbalances facing the British economy.

‘Whilst the stimulus enabled property boom rages in London and the southern regions, the northern markets continue to stagnate,’ he noted. ‘Price appreciation over the last 12 months in the northern regions lay in the range -0.2% to 1.4%.’[1]

Welsh woes

Shephard went on to say that, ‘Wales too shows little or no sign of market recovery, with a rise if just 1.4% since September 2014. Looking back across the last five years, we can see clearly the dramatic polarisation that has taken place in the UK property market.’ He also stated that,’ only three regions surpassed the average growth for England and Wales, namely London, the South East and the East of England.’[1]

Property prices up as sales fall

Property prices up as sales fall

‘This represents a vast concentration of property wealth in and around the capital,’ he continued. ‘urther afield, there are the Midland regions and the South West where house prices have merely kept pace with inflation over the same period. Meanwhile, in the North, Wales and Scotland, the picture is truly grim. The best performer in this third tier group, Scotland, is still dismal. During five years of ultra-low interest rates, Scottish house prices have not managed to increase more than one per cent per annum. Wales, Yorkshire and the North West have all performed slightly worse over the same period. However, nominal asking prices in the North East have actually gone backwards with a fall of 0.4% over the same time.’[1]

Lack of migration

Home.co.uk also highlight evidence in its findings that suggest that recovery seen in the South of England is not moving further north. ‘On the contrary, the concentration of wealth and jobs in the South is eliciting key worker migration leaving the North deskilled. Moreover, as more job seekers gravitate to London and the surrounding areas, the housing crisis, that really only exists in this region, is exacerbated,’ Shephard explained.[1]

‘With prices in London up 53.5% and the North East down 0.4% over the last five years, it is clear that the northern and southern property markets are poles apart. We maintain that, in view of such diversity of fortunes across the country, it is near impossible to imagine how the Bank of England can realistically raise interest rates anytime soon,’ he added.[1]

‘Property markets in the North and Wales remain very fragile and would suffer significant declines should the cost of borrowing rise, causing negative equity and devastation of mortgage lenders’ balance sheets,’ Shephard concluded.[1]

[1] http://www.propertywire.com/news/europe/uk-asking-prices-sales-2015091510981.html

 

 

Scottish Deposit Scheme Receives £300,000 from Students

A tenancy deposit scheme approved by the Scottish Government has received over £300,000 in student accommodation deposits, as the new academic year begins.

SafeDeposits Scotland holds more than half of all deposits in Scotland’s private rental sector. It is protecting over 1,200 new deposits from the student accommodation provider, the Student Housing Company.

Scottish Deposit Scheme Receives £300,000 from Students

Scottish Deposit Scheme Receives £300,000 from Students

The majority of the deposit funds came from students living in three Student Housing Company blocks in Edinburgh, serving the University of Edinburgh, Edinburgh Napier University, Queen Margaret University and Heriot-Watt University. Additionally, it has taken deposits from those living in the new 241-room Ayton House in St Andrews, for students studying at the University of St Andrews.

Chief Executive of SafeDeposits Scotland, Jen Paice, says the deal with the Student Housing Company is a major endorsement for the business, which currently holds over £64m in deposit money.

She continues: “We’re delighted to be appointed by the Student Housing Company to safeguard these deposits. The student accommodation market is hugely important not just to Scotland’s private rented sector, but to our economy in general, so it’s crucial that students are properly looked after and treated fairly as they embark on their academic year.

“The Student Housing Company has, since its inception, been about improving the standards of the student accommodation market and raising people’s expectation of it, so the fact they have chosen to invest such a large chunk of their business with SafeDeposits is a real testament to how far we’ve come in our first three years.”1 

General Manager of the Student Housing Company in Scotland, Stuart Henderson, says: “We’re delighted to be working with SafeDeposits Scotland and have faith that they will keep our student deposits safe and secure according to the Scottish Government’s tenancy deposit schemes.

“It’s of upmost importance that our students have the best experience possible when staying with us and we hope that working with SafeDeposits Scotland will be beneficial to the great service we already provide.”1

Launched in 2012, SafeDeposits Scotland served the introduction of the Scottish Government’s Tenancy Deposit Schemes (Scotland) Regulations. It is the only not-for-profit of the three Government-approved schemes and the only one based in Scotland.

The firm is set to launch a new trust later this year, to invest its profits in the improvement of Scotland’s private rental sector.

1 http://www.propertyindustryeye.com/scottish-deposit-scheme-receives-300000-in-student-deposits/

Quickest Property Exchange of the Year in Knightsbridge

In what could be the quickest exchange of the year, it took just six and a half hours from the offer being received to contracts being exchanged for a home in Knightsbridge, London.

The property is a Grade II Listed freehold in Brompton Square, but needs updating.

The agents, Wellbelove Quested, reports that the sale is to a foreign investor.

Andrew Quested says: “We were able to find the right buyer who exchanged on the property in an exceptionally quick time period.

“It has to be the fastest exchange of contracts this year. A brilliant result for our client and both vendor and purchaser are very happy.”

The 2,715 square foot home was on the market for £5,750,000 and boasts an English Heritage blue plaque stating that Parisian poet Stephen Mallarme lived there in 1863.

Quested adds: “After an exceptionally quiet August, there was a last minute flurry of activity on the property, showing confidence in the property market is returning and things are looking up.”1 

Take a look at the house here: http://www.wellbelove-quested.com/property-for-sale/4-bedroom-house-for-sale/brompton-square-knightsbridge-london-sw3/96

1 http://www.propertyindustryeye.com/could-this-be-the-quickest-exchange-of-the-year/

Buy-to-let investment to rise further

Published On: September 15, 2015 at 10:44 am

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Categories: Landlord News

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New research from Nottingham Building Society has indicated that 19% of buy-to-let landlords plan to purchase more properties to add to their existing portfolio.

Experts are predicting a further boom for the market, which is already thought to be worth in excess of £188.3bn.

Future growth

Further data from the report shows that an extra 4% of homeowners plan to become buy-to-let landlords for the first time in the coming year. Almost a third of these are believed to be over the age of 55.

The Nottingham’s research in conjunction with mortgage brokers shows that 70% believe the introduction of Pensions Freedoms earlier this year will lead to extended demand for buy-to-let mortgages.

26% of brokers suggest that over the next 12 months, demand for buy-to-let mortgages will rise sharply, with 41% predicting a slight increase. Just 2% think demand for these products will dip

Demand

Ian Gibbons, Nottingham Mortgage Services Senior Mortgage Broking Manager, commented that, ‘the nations love affair with property is as strong as ever and this is reflected in the growing demand for buy to let properties. Our research suggests that this is also being fuelled by the recent changes to how people can use their pension money. Clearly some want to use this money to buy property to rent out.’[1]

Buy-to-let investment to rise further

Buy-to-let investment to rise further

‘When considering a buy-to-let mortgage it is important to seek professional Whole of Market (WOM) advice as some lenders may offer products with higher LTVs than the average, lower application fees, some lenders don’t restrict lending based on the number of properties in your existing portfolio and some don’t restrict first time buyer or first time landlord investors,’ Gibbons continued.[1]

Concluding, Mr Gibbons said that,’ a professional WOM adviser will be able to navigate the extensive range of lenders and products to find the right solution for you, based on your requirements.’[1]

[1] http://www.propertyreporter.co.uk/landlords/btl-boom-for-first-time-landlords.html#.VffUKSPwnFY.twitter

 

 

Estate Agent in Court over £300,000 Fraud Case

Published On: September 15, 2015 at 9:48 am

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Estate Agent in Court over £300,000 Fraud Case

Estate Agent in Court over £300,000 Fraud Case

An estate has appeared before Carlisle Crown Court, accused of being involved in a £300,000 fraud case.

Donald George Scott, 61, of Bolton Low Houses, near Wigton, spoke only to confirm his name before top judge, Paul Batty QC.

No pleas were entered to the 16 charges.

Scott faces five charges of forgery and 11 counts of fraud concerning his position as a land agent at Wigton-based firm, Donald Scott Land & Estate Agents.

The court heard legal discussions about the case and it has been adjourned until 20th November, when a hearing will take place and a plea can be entered.

Scott was released on bail.

The company provides property services in and around Wigton.