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Em Morley

Landlords in East of England most confident about business prospects

Published On: May 4, 2018 at 10:50 am

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Categories: Landlord News

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In comparison to the end of the previous year, landlord confidence has remained stable, or increased, when examined across a variety of measures.

  • Landlords in the East of England most positive about the future
  • East and West Midlands rank in top five for rental yield and capital growth
  • London landlords most likely to have reduced rent in the last twelve months
Landlords in the East of England most positive about the future, according to a recent survey

Landlords in the East of England most positive about the future, according to a recent survey

East of England

A recent survey by Paragon and the BDRC has found that out of 1,043 landlords, those with properties in the East of England were the most positive about the future. Over half (53%) of those surveyed indicated they felt upbeat about the prospects for their own lettings business over the next three months.

Other key findings from the research included:

  • Strong tenant demand in the East regions of the UK supported the business prospects of landlords in the area
  • Eight out of ten (81%) of landlords surveyed had said they’d noted that demand for rental accommodation in the area they let property was either stable or increasing
  • Similar levels of demand were recorded for the East and West Midlands, where 81% and 76% of landlords respectively reported stable or increasing tenant demand

The East and West Midlands ranked highly too for rental yield and capital gains, with both coming in the top five regions for England and Wales. Typically, higher yields have been seen in areas where capital values or the outlook for capital gains are weak or vice versa.

London

It turns out that landlords in Central London are currently the least optimistic when compared across the country, according to the quarter’s results. Only 26% of the landlords surveyed rated prospects for their own letting businesses as good or very good over the next three months.

Fewer landlords (57%) in Central London reported tenant demand to be stable or increasing than in any other region. In addition, just over a quarter (27%) of Central London landlords were also most likely to have reduced their rental prices in the last twelve months.

John Heron, Managing Director of Mortgages at Paragon said: “After an unprecedented level of change, it’s encouraging to see landlord confidence stabilising this quarter. At a regional level, the East of England and the Midlands look well supported, with encouraging data on tenant demand, yield and capital gains while the London market adjusts its footing after many years of strong growth.”

The Office of National Statistics have just released their latest report for regional labour market statistics for the last month, which has some interesting findings in relation to the research from Paragon:

  • The East of England has one of the highest employment rates in the country, at 78.0% of 60 to 64 year olds
  • The East Midlands had the highest proportion of jobs in the production sector, at 13.5%
  • The UK’s average employment rate is 75.4%, which is up by 0.1% percentage points compared to the previous period

This particularly high employment rate for the East of England could also be contributing to the positivity landlords are feeling towards their futures.

 

Landbay Rental Index Reveals Best and Worst Areas for Growth in England

Published On: May 4, 2018 at 10:13 am

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According to the latest Landbay Rental Index for April, we saw the average rent for property in England grow by 0.64% during the previous 12 months. However, this resilient rental growth has been weighed down by falling rents in London.

Leicester, Nottingham and Northamptonshire have been hotspots for rental growth over the past 12 months, at 3.02%, 2.96% and 2.44% respectively. Eight of the top ten ‘rental risers’ are situated in either the East Midlands or the East of England. These two regions, along with the South West, continue to maintain top positions in terms of rental growth, contributing annual increases of 2.06%, 1.50% and 1.54% respectively.

Latest Landbay Rental Index Reveals Best and Worst Areas for Growth in England

Latest Landbay Rental Index Reveals Best and Worst Areas for Growth in England

Amongst the London boroughs, six have featured in the UK’s bottom ten ‘rental fallers’ over the last year. This includes Kensington and Chelsea at -1.40%, Kingston upon Thames at -0.98%, Hammersmith and Fulham at -0.81%, Tower Hamlets at -0.79%, Barnet at -0.69% and Harrow at -0.68%. Overall, 17 out of 33 London boroughs have seen a fall in rents year on year. However, looking at Bexley, Havering and City of London, we are seeing a rise of over 1% in rents, at 1.37%, 1.30% and 1.19% respectively. Just six boroughs in total have exhibited growth ahead of the 0.64% average in England.

In England, the average for rent paid currently stands at £1,232, or £768 if London is excluded. The North East is home to the lowest average rent, at £552. Over the past five years, rents have shown a very modest long-term growth in this area, increasing by 1.8% in total. Despite an increase of 0.26% year on year, rents in the North East have been declining since the beginning of 2018.

John Goodall, CEO and co-founder of Landbay has commented: “Falling rents in some parts of the country, especially expensive prime London locations, distort the picture for the rest of England where rents are continuing to grow at a steady pace. Britain will always need homes, and the growing cohort of people that can’t buy, or don’t want to, will more than ever rely on the private rental sector to house them in the years ahead.

“Rental growth may not be what it used to be, but the pace of change varies wildly between regions. Prospective landlords need to be astute to maximise their profits, using variations in rental growth and yields over the past year to pick out some of the most promising regions for buy-to-let. Consistent rental demand will obviously drive returns in the long-term, but by selecting the right location yields will be even greater.”

Client Money Protection (CMP) Schemes to become Compulsory Next April

Published On: May 4, 2018 at 8:29 am

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Next year could be a big year for property agents, with yesterday’s announcement from the Government that all property agents will need to be part of an approved Client Money Protection (CMP) scheme from the 1st of April 2019.

Essentially, the CMP is a way for property agents to protect their clients against theft or misappropriation of the client’s money.

David Cox, Chief Executive, ARLA Propertymark comments on the announcement from the Government that all property agents will need to be part of an approved CMP scheme by 1st April 2019:

“After a long fight, ARLA Propertymark’s campaign for mandatory Client Money Protection (CMP) is finally won. With the help of Baroness Hayter of Kentish Town, and cross-party consensus in the House of Lords, this is a vital step forward in improving consumer protection in the rental sector; probably more so than the myriad of other laws passed over the last two decades.

We look forward to working with the Government to guarantee that the level playing field we’ve fought so hard to create becomes a reality on the 1st April next year.”

What exactly are the benefits of a CMP?

The idea of the CMP is to help provide compensation to landlords, tenants and other clients if a property agent misappropriates their rent, deposit or any other client funds. The purpose of making this scheme compulsory is to raise standards across the industry in order to protect the consumers who need it most, and as such, the recent changes to the legislation are an integral part of this. In short, key benefits include:

  • Protecting sums of money, which builds trust and confidence among landlords, tenants and other clients
  • Sets agents apart from other agencies who are less reliable or trustworthy
  • Tenancy Deposit Scheme (TDS) will offer a £1.50 discount per tenancy deposit if you have CMP through the Property Mark’s scheme
All property agents will need to be part of an approved CMP scheme from the 1st of April 2019

All property agents will need to be part of an approved CMP scheme from the 1st of April 2019

For the last three years (since May 2015), it’s been a legal requirement for lettings agencies to display details of the property redress scheme that they belong to. This also includes any fees, as well as displaying their membership of a CMP, if they had one.

The campaign by ARLA, which has celebrated the success of this scheme becoming compulsory, was started to raise awareness for the belief that letting and property agents should have to belong to a CMP.

When the legislation passed in parliament, on the 28 March 2017, the Parliamentary Under-Secretary of State, DCLG and Wales Office, Lord Bourne of Aberystwyth commented:

“My Lords, I thank the noble Baroness and the noble Lord, Lord Palmer of Childs Hill, for their time and commitment to the client money protection review. I am pleased to announce that the Government intend to make Client Money Protection mandatory in line with the recommendation of the review chaired by the noble Baroness and the noble Lord, Lord Palmer of Childs Hill.

“This will ensure that every agent is offering the same level of protection, giving tenants and landlords the financial protection that they deserve. The Government will consult on how mandatory Client Money Protection should be implemented and enforced.”

 

Tenant Fees Ban to Cost Landlords, Letting Agents and Tenants, Government Admits

Published On: May 4, 2018 at 8:13 am

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Categories: Law News,Tenant Fees Ban

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The tenants fee ban will cost landlords, letting agents and tenants, new figures reveal, following the introduction of the Tenant Fees Bill into Parliament on Wednesday.

In its impact statement released at the same time as the bill came into Parliament, the Government said that, in the first year alone of the ban, the cost to landlords would be £82.9m and £157.1m for letting agents, excluding familiarisation or transition costs.

It acknowledges: “There is a potential negative effect on the closure of letting agents and employment losses, and on third party suppliers to letting agents, such as inventory suppliers.

“However, if it is the most inefficient agents that leave the market, then, in turn, market efficiency would improve.”

It adds: “We are not able to reliably forecast the loss of employment from the ban on tenant fees.”

However, the report estimates that there are 16,000 letting agent branches in England, employing an average of 3.6 people and managing 200 rental properties.

The impact assessment also recognises that letting agents will make up some of their lost income by passing on higher costs to their landlord clients.

It states: “We expect that landlords using letting agents will see their fees rise by an amount equivalent to 50% of what their letting agent was charging their tenant.

“This is in line with a report from Capital Economics, prepared for ARLA Propertymark, which argued that the pass-through rate is likely to be 50-100%.”

Recommendations from Housing Committee

At the same time as the bill was introduced, the Government published both its impact statement and its response to the Housing, Communities and Local Government Committee, which scrutinised the draft Tenants’ Fees Bill.

The Government accepted most of the Committee’s recommendations, including one designed to prevent letting agents from inflating the first month’s rent as a means of circumventing the ban on fees charged to tenants.

The paper speaks volumes about the level of distrust between the Government and the lettings sector.

It says that the ban will prohibit all fees “except those explicitly permitted”, adding: “We believe that this approach, as opposed to listing all fees that are banned, will prevent letting agents from creating new types of fees in order to circumvent the legislation.”

In order to prevent the first month’s rent being inflated, a varied level of rent can only be charged in the unlikely event of being agreed with the tenant after the tenancy has been entered into.

The Government’s response said that it would issue guidance on default fees. It also gives a boost to the expanding deposit replacement sector. The Committee had suggested that the Government assess the merits of alternatives to traditional deposits. The Government agreed to do so and will report back within six months.

Tenants Fee Ban to Cost Landlords, Letting Agents and Tenants, Government Admits

Tenants Fee Ban to Cost Landlords, Letting Agents and Tenants, Government Admits

Bill is a missed opportunity, RLA believes

However, the Residential Landlords Association (RLA) believes that the Tenant Fees Bill is a missed opportunity to make quicker and more lasting improvements to the private rental sector.

The organisation notes that the bill will take months to become law and then a considerable time to implement.

It argues that much quicker changes could and should be made to better enforce existing regulations designed to improve transparency around letting agent fees.

Since May 2015, the law has required letting agents to publish details of the fees they charge. Agents found breaking this law can be fined up to £5,000.

Figures published last year by the National Approved Letting Scheme (NALS) found that, after two years of the law coming into force, 93% of councils had failed to issue a single financial penalty to a letting agent for breaking the law. Only three penalty notices had been served across England for failure to display all relevant landlord and tenant fees.

At the same time, 59% of councils admitted that they do not consider the displaying of fees to be a high priority for the allocation of resources within Trading Standards, while 45% said they only undertake reactive enforcement activity.

Rather than banning letting agent fees charged to tenants, the RLA is calling for immediate action to better enforce the law as it currently stands. This includes the Government using powers it has so far failed to use to force agents to display the fees that they charge in more prominent positions and specify them in much greater detail.

The bill comes despite a warning from the Office for Budget Responsibility that banning fees charged to tenants could lead to rent rises, as a result of higher costs being passed onto landlords.

In 2013, housing charity Shelter concluded that, if letting agents did not absorb the cost of the ban, “landlords may be justified in increasing rents to reflect their additional costs”.

David Smith, the Policy Director of the RLA, insists: “Laws without proper enforcement serve only to let tenants and good landlords down.

“Rather than pressing ahead with plans for more legislation in the sector that will take time to be considered by Parliament and enacted, ministers could achieve a greater and earlier impact by using the powers they already have to improve the transparency of fees charged by agents.”

He continues: “With warnings that the policy could lead to rent rises, there is a very real danger that, whilst cutting the upfront cost of renting, tenants will find themselves paying them through higher rents on a permanent basis.

“Instead of using scarce Parliamentary time to make changes to letting fees, much of which could be done by regulation and better enforcement, the Government could do more to reform the deposit system to deal with the need for most tenants to fund two deposits, one for the property they are leaving and one for the property they are going too. This cost is much higher and a much more substantial barrier to tenant mobility than agency fees.”

“Can’t come soon enough” 

However, unsurprisingly, tenant lobby group Generation Rent has a different view.

The Director of the organisation, Dan Wilson Craw, reacts to the announcement: “The ban on letting fees can’t come soon enough. Right now, letting agents can charge what they like to a captive market of renters, which makes moving house too expensive. Without these rip-off fees, renters will find it easier to move out of unsuitable homes and have more confidence to challenge poor practice and rent increases.

“However, there is a risk that not all tenants will be protected, thanks to an exemption that could let some landlords continue to charge fees on spurious grounds and will be hard to police properly. This potential loophole should be taken out of the legislation.”

He adds: “And, setting the cap on deposits at six weeks’ rent leaves in place a big barrier to moving home. The Government needs to look at how to reduce the burden of this, for example, by allowing the transfer of deposits between tenancies.”

‘Tenant Hoarder’ Leaves Landlord in a Financial Mess

Published On: May 3, 2018 at 9:35 am

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The latest episode of ‘Bad Tenants, Rogue Landlords’ airs tonight (Thursday 3rdMay, 8pm, Channel 5), and this time we will be shown the story of one person’s experience having an extreme hoarder as a tenant.

Ex-social worker and professional landlord of 30 years Leslie-Ann Franklin originally bought the property next door to her own house, already aware of its untidy state, in an attempt to help her neighbour get the property back to a good condition.

However, this decision to invest in the 18thcentury two-bedroom cottage in 2014 has left her in financial ruin. Her elderly neighbour was rent-protected and already in situ when the property was purchased, and had lived there for over 30 years. Fast forward to March 2018, this humanitarian gesture may result in Leslie-Ann having to sell the rental property due to legal fees.

The beginning of the problems started when Leslie-Ann began to receive rent payments intermittently. She was also struggling to gain access to the property even to carry out basic inspections to fulfil her obligations as a landlord. Soon after, she noticed rubbish begin to pile up and obvious signs of vermin.

Having reported these issues to Fenland District Council, they investigated and the following report highlighted serious health and safety hazards. An advisory notice was issued for the landlord to gain access in order to carry out the necessary work, with Leslie-Ann offering her tenant alternative accommodation. The elderly neighbour refused, and, concerned about their mental health, she contacted Social Services, but to no avail.

Leslie-Ann’s next step was to seek a possession order. This led to Landlord Action eventually gaining access to the property, but the tenant had filed a defence, stating that the landlord had been harassing her, and that the state of the property was due to a lack of maintenance on Leslie-Ann’s part.

The tenant has tragically since passed away, which has left Leslie-Ann caught up in a legal battle to fight for a judicial review of her original case and avoid paying £25,000 in legal fees, further to the £30,000 she has already spent. £25,000 of this is for additional legal fees and £5,000 is to remove the tenant’s belongings from her property.

Leslie-Anne has said: “This whole situation has been a complete nightmare and now after years of battling the system, I may have to sell the property. I didn’t realise, until it was much too late, the severity of my tenant’s issues.  I tried time and time again to explain to the council and social services but they all failed to act quickly enough.  Somehow this has now come back on me. I’ve been a landlord for 30 years and never had a problem, and now I’m being vilified as a ‘rogue’ landlord.”

Paul Shamplina, Founder of Landlord Action, said “In 27 years, I have never seen a worse case. Entering the property with the film-crew was a stomach-churning experience, it was a real-life house of horrors.  From the moment we stepped foot inside, the stench hit you even though we had masks on.  We couldn’t move more than a couple of feet for overflowing mounds of rubbish, piles of belongings and black sacks full of human faeces – the bathroom had not been used in the proper capacity in over two years! The floorboards had given way and the ceilings were hanging down. I think viewers will be shocked when they see this case.”

Redress System for Housing is ‘Ineffective, Confusing and Complicated’

Published On: May 3, 2018 at 9:01 am

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The results of recent data from Ombudsman Services (OS) and Building Balance has found that almost 7 in 10 people find the existing redress system for complaining about housing confusing. This survey compiles its results from more than 400 renters, tenants and homeowners who took part.

The report forms part of a major dialogue on how complaints should be handled across the housing and property sector – with finding ways to better protect consumers the end goal.

Key findings included:

  • 69% of respondents admitted they find the system for complaints confusing
  • 55% found that they didn’t know where to go when they needed to make a complaint about housing and property
  • 84% said they’d prefer the creation of a single housing ombudsman

Commonly found housing complaints

In addition to the statistics above, which seem to indicate a need for change, responses also indicated the most common housing issues reported to the redress system by consumers. The most common were found to be with new build properties (56% of participants), maintenance and upkeep of the property (10%), and problems with the letting agent or estate agency (10%), as well as problems with parking, asbestos, theft, dangerous electrics and gas leaks.

More complex issues were also reported, with details varying on a more individual basis. Some examples included one tenant who was too afraid of being evicted to report a severe mould problem, and a pair of neighbours who were faced with a £500,00 bill to make their new build homes safe to live in.

The results of this report also follow on from the Property Redress Scheme’s annual report, which was released on the 13th of April. This showed that there had been a 61% rise in complaints notifications overall, when compared to the previous year.

The redress system for housing is currently ‘ineffective, confusing and complicated’

The redress system for housing is currently ‘ineffective, confusing and complicated’

In response to the findings, recommendations that the report put forward are summarised below:

  • The Ministry of Housing, Communities and Local Government should put consumers at the heart of the sector, offering a simple complaints journey, strong regulation and easy access to help and advice for consumers.
  • In keeping with the 84% of respondents who backed the idea, the report puts forward the recommendation of a single ombudsman for housing and property
  • Consistent standards to be introduced which firms operating within the sector must comply with. This is intended to provide clarity on the process to consumers and firms alike

Chief ombudsman, Lewis Shand Smith, said: “Our Building Balance dialogue has given us a clear remit to call for change.

“The current system for redress in housing is ineffective, confusing and complicated, and clearly doesn’t provide the service that consumers need. The recommendations put forward in our report are underpinned by real insights, as well as the experience we have gathered during our 10 years of helping consumers with complaints in the housing sector.

“For example, the dialogue showed overwhelming support for the creation of a single ombudsman. We know this model can work well – the scheme we operate in energy handles around 40,000 complaints every year, and with oversight of the whole sector we’re able to identify issues and help companies improve their processes to reduce consumer detriment.

“Now it’s up to the government to take our recommendations forward and put into place a new system; one that is fair, balanced and has the legal powers to put things right.”