Written By Em

Em

Em Morley

Cornwall’s staycation market fuels demand for boutique holiday homes

Published On: December 17, 2019 at 10:24 am

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Property agency Spot Blue International Property has highlighted a number of reasons why Cornwall remains the UK’s favourite ‘staycation’ destination.

The fallout of Brexit, improving transport links and an expanding holiday home market are all reasons why the county is so popular.

Survey results from a leading high street bank show that 31% of British ‘staycationers’ planned to visit Cornwall this year. This makes it the UK’s most popular region.

More than half of those surveyed (52%) said they would take most or all of this year’s holiday in the UK. 31% responded that they intend to spend more time in the UK than in previous years.

Spot Blue points out that another survey by a leading rental company reveals that 66% of British people enjoyed a staycation last year. This represents a 10% increase compared to 2017.

Mr Walker at Spot Blue International Property comments: “Evidence points to British people being spooked by both the weak pound, pushing up the costs associated with overseas holidays, and the fear of possible travel disruption once they can no longer travel as EU citizens.

“The natural response of many is to choose the safety of the UK for their annual holidays, helped by the recent warmer summers. Already a popular costal destination with famous beaches and popular towns like Padstow, Newquay and St Ives, not to mention the Eden Project, Cornwall is well placed to benefit from this trend in 2019 and beyond.”

Tourism in Cornwall is also largely benefitting from improved air access. The county is home to the UK’s fastest-growing airport. During the 2018-19 financial year, 461,000 passengers passed through Cornwall Airport Newquay, making it the fifth consecutive year of growth and best year ever for the airport.

Key new routes providing daily services to London Heathrow were launched this year. Services to London Southend, Jersey and Guernsey, and Copenhagen have also been introduced.

New or improved routes coming in 2020 include Glasgow, Aberdeen, Norwich and Newcastle. These complement the airport’s existing services to other regional UK airports, as well as its popular London Gatwick and Manchester services.

Looking beyond domestic visitors, Cornwall also attracts a growing number of foreign tourists. German holidaymakers comprise of one of the region’s strongest growth markets. In response to this, German carrier Eurowings now connects Cornwall with four German cities, namely Berlin, Stuttgart, Dusseldorf and Frankfurt Hahn.

For those of you investing in holiday homes in the UK, don’t forget to make sure you have the right insurance to protect your property. Just Landlords provides 5 Star Defaqto rated UK Holiday Home Insurance, providing a comprehensive level of cover. 

Improve tenant satisfaction with clear information from letting agents and landlords

Published On: December 17, 2019 at 9:14 am

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If you want to keep your tenants satisfied with the service you provide, then it makes sense to provide them with the information they need. Providing better information about what to expect from landlords and letting agents can improve tenant satisfaction, according to PayProp.

The lettings payment automation provider says that educating tenants on the roles and expectations of each party can reduce confusion – and also cut the chance of disputes.

Tenants want more information

The National Landlords Association (NLA) has released results from research showing that 79% of tenants need better information on the roles and responsibilities of landlords and letting agents.

Neil Cobbold, Chief Operating Officer of PayProp UK, says: “Proactively educating tenants on the rental process from the outset can save agents time from having to mediate unnecessary disputes between landlords and tenants.

“Some key areas where tenants may lack understanding relate to financial obligations and property upkeep. It’s very important to make sure tenants are kept informed throughout the tenancy. Often tenants are set wondering: ‘Has my rent been received?’, ‘How much do I owe?’, ‘Is my deposit safe?’, ‘Is it my responsibility?’ and ‘Who pays for repair work?’”

“If tenants are clear on what to expect, they are more likely to be satisfied and stay in the property for longer – at least as long as those expectations are then met. This can help reduce arrears and void periods for letting agents and landlords.”

The How to Rent guide is a valuable resource

This research from the NLA also reveals that 67% of almost 900 tenants surveyed said they were not aware of the government’s How to Rent guide. This guide is designed to help them understand their rights and responsibilities.

It’s a surprise that so few tenants are aware of the How to Rent guide, says Cobbold, given that it is a legal obligation for them to receive one at the start of a tenancy.

He explains: “Agents could do more to promote the How to Rent guide to consumers. It’s a free government resource that is updated regularly and includes a lot the information renters may need.

“By making sure tenants not only read but understand this guide, letting agencies can manage expectations from the outset of a tenancy and save time and money on creating their own educational materials.”

How to provide tenants with more clarity

There are additional steps that can also be taken to help educate tenants and improve renter satisfaction.

Cobbold says: “Acting early and explaining things clearly in person during viewings and other meetings can help to build a rapport and understanding with tenants.

“Providing resources that you have created or pointing consumers in the direction of other trusted industry sources throughout the tenancy can also be effective.”

“It’s important for agents to encourage landlords to prioritise good communication and set out roles and responsibilities on both sides of the relationship.

“Making sure you have the correct procedures to communicate a tenant’s financial position throughout the tenancy should not be underestimated when considering renter satisfaction.”

As a final point, Cobbold points out that all key lease terms, such as payment dates, tenancy lengths and notice periods, should all be set out in a clean and accessible manner. This way, tenants will know what is expected of them and when.

He concludes: “A concerted effort from agencies and landlords to provide renters with more clarity could make for a more harmonious and efficient private rented sector.”

Five more years under a Tory government – What does this mean for landlords?

Published On: December 16, 2019 at 10:50 am

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Now the question of who will be leading our country for the next five years has been settled, it’s time to look to the future. What can the Conservatives do for the private rental sector (PRS) and, more importantly, what WILL they do?

In their manifesto they highlighted the following policies that will affect the industry:

  • They will follow through with plans to abolish Section 21 ‘no-fault’ evictions
  • Lifetime Rental Deposits will be introduced to help renters reduce the costs when moving between properties

Other relevant policies to do with UK housing include:

  • Fixed-rate mortgages requiring only five percent deposit for first-time buyers
  • 30% discount for local first-time buyers 
  • A target of building 1 million homes in the next five years.
  • A Stamp Duty surcharge on non-UK resident buyers.
  • The manifesto also mentioned a commitment to improving the energy efficiency of homes

Landlords urge government to get rental housing reform right

Comprehensive reforms need to be made to the way good landlords can repossess properties in legitimate circumstances, says the Residential Landlords Association (RLA).

Whilst the Conservative Party pledged in its manifesto to end Section 21 repossessions in the rental market, it promised also to strengthen the rights of good landlords to repossess properties where they have good cause to do so. 

The RLA is calling on Ministers to ensure that the new framework provides clear and comprehensive grounds for landlords to repossess properties in cases such as anti-social behaviour and tenant rent arrears. It needs to guarantee timeframes are involved for each, as well as a way to prevent abuses by problem tenants. 

This needs to be underpinned by developing a dedicated, properly funded housing court to ensure considerable improvements to the time taken to rule on and enforce possession cases.

David Smith, Policy Director for the RLA, comments: “We look forward to working constructively with the Government as it develops its plans for the private rented sector. 

“With the demand for rented housing remaining strong, it is vital that the Conservatives’ plans for the sector, whilst being fair to tenants, have the full confidence of landlords. 

“The election should also be seen as an outright rejection of Labour’s plans for rent controls. They would have undermined investment in the sector, choked off supply and made it more difficult for tenants to find the good quality homes to rent they need.” 

Martijn van der Heijden, Chief Strategy Officer at Habito, says: “The success of the Conservative government at the polls will certainly be the best outcome as far as landlords are concerned, with the proposals that were put forward in the Labour manifesto receiving almost unanimous hostility. 

“For landlords and the 1 in 10 UK adults who have chosen to invest in a second property, detail on the pledges from the Conservatives to abolish ‘no fault’ evictions and the ability for tenants to have one ‘lifetime’ deposit which moves with them will be eagerly anticipated as to how they will be put into place.

“Further pledges to introduce a Better Deal for Renters and encourage innovation through technology in the market will also be closely watched for its impact on a market which for too long has stagnated. At Habito, we continue to focus on providing the simplest, quickest and most accessible products for those with buy-to-let or portfolio investments. 

“How the government will seek to work alongside industry, consumers and landlords to support almost 5 million private rented properties across the UK should now be a priority for the incoming Secretary of State.”

Asaf Navot, CEO of proptech lettings service Home Made, comments: “A Conservative win, while creating increased stability for landlords, won’t significantly change how the market works in the short-term for them or renters.

“Down the line, the proposed scrapping of section 21 or ‘no-fault evictions’ while designed to protect renters could actually see both landlords and tenants negatively impacted. While it is vital the system protects renters from a minority of abusive landlords, the good majority will be less confident in their ability to regain possession of their property should a legitimate situation arise. And this will ultimately lead to the selection of ‘less-risky’ tenants and a narrowing of the market for lower-income renters.

“To truly improve renters’ rights, and to rid the market of unscrupulous landlords, the Government needs to invest in compliance and the enforcement of regulations. Doing so will help bring much-needed trust back to the industry.”

Prime Minister must look beyond homeownership to fix the housing crisis

Commenting on the results of the General Election, Dan Wilson Craw, Director of Generation Rent, says: “The Conservatives re-enter government with a manifesto commitment to abolish no-fault evictions. 

“This is the key to giving renters security in their homes and preventing homelessness, and with cross-party support, this should be at the top of the government’s agenda. But to get it right, the government’s reforms must protect tenants whose landlord needs to sell and prevent unscrupulous landlords from using rent rises to bully their tenants.

“Beyond this, the Conservatives want more homeowners and have promised longer-term mortgages and discounted starter homes. But when two-thirds of the private renter population has no savings at all – let alone enough for a deposit – the impact of these policies will be minimal.

“The priority should, therefore, be to bring down rents. To do this the government must look to their opponents’ manifesto pledges to invest in hundreds of thousands of new social homes. 

“This would help the worst-off tenants escape private sector rents, reducing demand in the wider market. Lower rents would then leave more money in tenants’ pockets – whether it helps them buy a house, or provides much-needed financial resilience.”

What temperature is the best for your home?

Published On: December 16, 2019 at 9:17 am

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Winter is here, outside it’s freezing cold, it’s time to put the heating on. But what temperature do you choose?

Too high and you’ll be cosy, but need to take out a bank loan to pay your heating bill; too low and it won’t make a difference to the cold. How do you stay warm whilst keeping bills modest? Boiler installation and repairs experts Boiler Plan have the answer.

Keeping your thermostat set to 18-20 degrees will keep bills at an acceptable level whilst still keeping the cold at bay.

Cold temperatures and dark nights can see energy bills spike by up to 20% throughout the season. On the topic of money-saving and energy efficiency, Boiler Plan has shared their top tips:

Insulation

Insulating your property will prevent heat from escaping and prolong the effects of heating your home. Having well-located windows, well-sealed doors and ensuring walls, lofts and foundations are thermally insulated can reduce heat loss by 25-50%.

Smart controls

Having a smart meter or smart thermostat can bring multiple benefits. A smart meter allows you to track in real-time the amount of electricity you are using and enables you to limit the amount of waste. A smart thermostat means you can switch your heating on and off as you please remotely, without the need to have a pre-set timer on your boiler, which again reduces waste and therefore keeps costs down.

Swapping your bulbs

Switching from normal halogen bulbs to LED or energy-saving light bulbs can reduce energy consumption, and also have a longer lifespan. Experts believe that you can save roughly £35 a year[3] from making these changes to your lighting – another example of a short-term investment delivering a long-term monetary gain. 

Buy energy-efficient appliances

Replacing old inefficient household appliances also provides an opportunity to bring your spend down. Items such as a kettle, fridge or even your boiler itself may not be as efficient as they could be. By changing your appliances to more energy-efficient models, the amount of electricity used to maintain them will be cut significantly and their performance will be enhanced, resulting in lower energy bills in the short and longer-term…

Election anxiety hobbles the market

Published On: December 13, 2019 at 11:44 am

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Political turmoil in the UK has lead to caution on both the part of buyers and vendors this month, according to Home’s December Asking Price Index. 

This cautious attitude is not just affecting buyers and sellers; renters are facing a shortage of choice due to falling stock. The supply of rental property is down 13% compared to last year. It’s even worse in London, where the rental market has been hit by a 22% year-on-year fall.

The low level of choice has driven rents up at an extreme rate, with some boroughs showing a 10% increase or more.

In the worst affected area, Wandsworth, renters need to scrape together a whopping 20% more per month than in the same month last year. 

It has also been shown in the Index that these rent hikes aren’t limited to London. The country as a whole is showing rent increases. The South East is up 6.2% as a whole and is expected to continue to rise in 2020. Meanwhile, the North West and Yorkshire have increased by 9.6% and 11% respectively.

The turmoil does not seem to have spread to house prices. They are holding steady with just a 0.3% drop since December last year. However, low interest rates may be to thank for the current relative stability in home prices, as very few vendors are forced to sell.

What’s more, with talk of a possible rate cut by the Bank of England early next year, given any potential election outcome, vendors (and buyers) are content to play wait and see.

Whatever the case, by the time you’re reading this article, we will either have a new PM or the current one will be in a firmer position for the next five years. Soon, movement will return to the property market. 

Rental supply crisis warning comes as RICS survey shows sharp decline in landlord instructions

Published On: December 13, 2019 at 10:41 am

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A crisis may be on the horizon for the private rental market, as new figures show a sharp drop in supply over the last year.

The latest Residential Market Survey by the Royal Institution for Chartered Surveyors has been released. It shows a net balance of -29% of surveyors reporting a fall in landlord instructions. This is twice the negative rating that was reported in November 2018.

The report on the survey points out that market activity has turned stagnant ahead of the General Election. Its highlights also include:

  • Buyer enquiries and new instructions continue to fall, although the pace of decline eases 
  • Near term sales expectations turn marginally positive for the coming three months 
  • Respondents anticipate prices will return to growth over the next twelve months 

With tenant demand continuing to increase, RICS predicts that this will lead to rent increases of around 2% over the next year and around 3% a year over the next five years.

David Smith, Policy Director for the Residential Landlords Association, has responded: “If the decline in the supply of new homes to rent continues to fall whilst demand is still rising, this is going to lead to a crisis in some areas as tenants desperately search for somewhere to live. 

“This is all the result of increased taxation and other measures over the last three years and the result has been highly predictable as we said it would be.

“The new government needs to urgently address the problem and make changes in the forthcoming budget to relieve the pressure on landlords and encourage new investment to meet the demand.”