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Transparent Fees Ensure Fair Deal for Landlords and Tenants

Published On: May 15, 2014 at 4:54 pm

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Under new plans announced by Government ministers on 13th May 2014, letting agents are now required to publish full details of the fees they charge. Transparent fees ensure fair deal for landlords and tenants.

The obligation will ensure landlords and tenants receive fair treatment, and attack the rogue agents that enforce excessive and hidden charges on customers. This method also avoids unnecessary state regulation, which would increase rents for tenants.

Previously, the Advertising Standards Authority required letting agents to list obligatory charges to the tenant upfront, however, these letting agents have sometimes charged hidden fees, and face no more than being listed on the Advertising Standards Authority’s website.

Transparent Fees Ensure Fair Deal for Landlords and Tenants

Transparent Fees Ensure Fair Deal for Landlords and Tenants

However, the Government wanted to do more, and will now oblige all letting agents to publish a complete list of fees on their websites and offices. Those that do not observe the rules will face a fine.

The new plan enhances the Government’s work to provide stronger protection for landlords and tenants in the private rental sector, whilst avoiding extreme regulation.

Kris Hopkins, housing minister, says: “The vast majority of letting agents provide a good service to tenants and landlords. But we are determined to tackle the minority of rogue agents who offer a poor service.

“Ensuring full transparency and banning hidden fees is the best approach, giving consumers the information they want and supporting good letting agents.

“Short-term gimmicks like trying to ban any fee to tenants means higher rents by the back door. Excessive state regulation and waging war on the private rented sector would also destroy investment in new housing, push up prices and make it far harder for people to find a flat or house to rent.”1

The Government will make the amendment to the Consumer Rights Bill at a later date, when they have reviewed the operation after 12 months to ensure that it is providing the predicted benefits.

The Government previously introduced new legislation that requires all letting and management agents in England to belong to an approved redress scheme. Housing minister Kris Hopkins has approved three schemes that must be joined later this year.

The three schemes, the Property Ombudsman, Ombudsman Services Property, and the Property Redress Scheme, offer independent inquiries into complaints about hidden fees or poor service. Tenants and landlords could receive compensation if a complaint is defended.

More measures being proposed include:

  • A code of conduct for managing property in the private rental sector.
  • A how to rent guide for tenants to know what to expect from their letting agency and/or landlord.
  • A voluntary, model tenancy agreement, which could be sued for longer tenancies.
  • More guidance for local councils on challenging rogue landlords, defending tenants from illegal evictions, and pushing for harsher penalties before magistrates for housing offences.

The Government is also raising investment in building houses, and also institutional investment in private rental accommodation.

The £1bn Build to Rent fund will provide finance for large-scale private rental homes, and could build up to 10,000 new houses for private rent.

The Government’s housing guarantee scheme supports up to £10bn worth of investment in large-scale private rental projects and further affordable housing.

1 http://www.landlordexpert.co.uk/2014/05/14/fees-transparency-to-ensure-a-fair-deal-for-landlords-and-tenants-2/

Purpose-Built Large-Scale Properties Coming to Britain

Published On: May 13, 2014 at 5:01 pm

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A new type of renting is arriving in the UK. Purpose-built, large-scale properties that offer long-term tenancies, stable rents, and shared services are coming to Britain.

This is a practice called professionalised private rental sector, in which large institutional investors are entering a market that has previously been led by buy-to-let landlords.

Attracted to growing urban populations, and stable, long-term yields, and pension funds, investors are either buying up lumps of existing rental property, or embarking on built to rent, a trend famous in the USA, Canada, and parts of Europe.

The development of this practise in the UK could provide tenants with an alternative to typical landlords. Investors may also be able to buy into the sector without having to buy a property themselves.

Institutions are making substantial investments, especially in London and the South East. The cost of rental property deals for large-scale investment grew from £1.6bn in 2012 to £2.5bn last year, says Savills.1

Director of Residential Research at Savills, Jacqui Daly, says: “It is happening in a bigger way.”1

One of the biggest build to rent developments is 1,439 homes in the previous Olympic Village in Stratford, east London.

The developer, Delancey, is paired up with Qatari Diar, the property sector of the Qatari sovereign wealth fund. The apartments will be let on three-year tenancy agreements, and will require no management or agents’ fees.

Purpose-Built Large-Scale Properties Coming to Britain

Purpose-Built Large-Scale Properties Coming to Britain

In other parts, M&G Investments have purchased 534 properties to rent, from Berkeley Group in a deal worth £105m. The homes are primarily one or two bedroom flats in 13 different areas. The group also bought 301 rental properties at the Stratford Halo development, and 233 homes at East India Dock.

Institutions prefer these ready-made blocks of rental properties, as they dodge any upfront costs and the risks linked to planning and construction. However, at this scale, they are hard to come by.

M&G Residential Fund Manager, Alex Greaves, says: “If we have the opportunity, we’d like to buy another one, but the reality is they don’t come up that often. And if you can’t buy it, you have to build it.”1

Many investments have arrived from overseas, where the practise of large-scale managed rental properties is commonplace.

Essential Living is a UK specialist in these developments, but is backed by M3 Capital Partners, who is funded by US pension schemes. Fizzy Living is a sector of the Thames Valley Housing Association, and is financed by Macquarie Capital, an Australian investor.

Andrew Allen, Head of Global Property Research at Aberdeen Asset Management, says: “Investors are increasingly aware of this market. It feels like there’s momentum in it.”1

There are certain influences behind the increase in investment. There is still a short supply of housing in Britain, despite the huge demand, which has kept prices high.

First time buyers are still struggling to break into the market, as average earnings are stable against rising house prices, mortgage lenders are demanding high deposits, and monthly repayments are higher, due to the lack of low cost products, such as interest-only mortgages.

Research has found that generation rent is growing and growing. Over half of under 35s in low-to-middle income households currently live in rental accommodation, a huge rise from just over a quarter in 2003-4, says Resolution Foundation.1

Quality in rental accommodation, however, is often poor. Savills found in 2012 that a quarter of tenants left their last rental home because of poor management.1

These circumstances have led big investors to the large-scale rental industry. However, Vidhya Alakeson, Deputy Chief Executive at Resolution Foundation, says that these efforts of bringing big money into the sector has been going on for years.

She says: “The number of actual deals going through is very limited. It’s going to be a slow burn.”

She believes that the mindset of institutions needs to be changed: “Built to rent falls between two stools. It doesn’t have the low return but highly secure nature of social housing investments, but nor does it have the high returns that equity investors typically look for. Traditional property investors don’t quite know where to put it.”1

Institutional investors find matching their long-term liabilities to a steady income appealing. A study by Resolution Foundation found a total return on an estimated rental property portfolio of 7.2% per year over a decade.1

To kick-start the market, the Government have created measures to push build to rent. These include: a £1bn equity fund to generate development; £10bn of loan guarantees for the social and private rental sector; new draft planning guidance on built to rent projects; and a Whitehall task to oversee the fund and loan guarantees.1

Daly says that the loan guarantees will promote confidence in the sector. She says: “The guarantee could have a huge impact on how quickly the market matures. It will help to improve the returns.”1

1 http://www.landlordexpert.co.uk/2014/05/12/rent-the-next-big-asset-class-2/

 

 

Reforming the private rental sector

Published On: May 6, 2014 at 9:09 am

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The leader of the opposition Ed Milliband has launched a series of proposals aimed at reforming the private rented sector, should the Labour Party win the 2015 general election.

Mr Milliband’s proposed reforms are sure to be far reaching if enforced. However, critics have argued that the planned changes will cause more negativity than positivity and will cause rents to increase.

Three key planned Labour reforms are:

Fixed three-year tenancies

If elected, Labour plan to give tenants more security more providing longer-term tenancy agreements. A three-year fixed agreement would see the tenant still able to give notice after a six-month period, whereas landlords would only be able to break the agreement if they are selling or moving back into the property.

A similar clause included is one covering ‘breach of tenancy,’ where landlords could break agreements in the case of problem tenants. However, opponents have argued that the current system for tackling anti-social tenants is long-winded, expensive and time-consuming. Landlords are unlikely to be put at ease by this proposed protection.

Capped-Rent

Reforming the private rental sector

Reforming the private rental sector

Despite many economies across the globe abolishing rent caps, Labour is proposing their reintroduction in the UK. This move has caused consternation from experts, who believe that the privately rented sector needs improvement and replenishment in rental stock. Capping, it is argued, would discourage landlords from reinvesting, therefore lowering the quality of properties available to tenants.

Blocking letting agent application fees.

At present, legislation permits letting agents to be clear on fees that will be charged to potential tenants. These fees cover features including agency costs, referencing and securely registering tenants’ deposits. In addition, recent changes have led agents to need to confirm tenants’ immigration status, which again results in a charge.

Under his proposed reforms, Mr Millband plans to block letting agents from charging these additional fees. Critics say that this will lead to falling services, or lead to the landlord having to cover the fees, with rent prices increasing as a result.

Dan Channer, Managing Director of letting agents Finders Keepers, is strongly opposed to Milliband’s proposals. Channer said that, ‘As ever, the true problem is not the fees or tenancy duration but the lack of supply for tenants ‘forced into’ the private rental sector.  Labour’s proposals will do little to encourage people to invest in property and boost the rental supply.  Instead, Labour has failed to address the real problems in the sector while trying to create new ones.’[1]

[1] http://www.landlordexpert.co.uk/2014/05/06/understand-the-pressures-on-the-private-rental-sector-2/

 

 

Poor Risk Awareness Among Landlords

Published On: May 2, 2014 at 4:43 pm

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Poor Risk Awareness Among Landlords

AXA Business Insurance has revealed the largest concerns of the UK’s 8.3 million residential tenants. Following their nationwide survey this year, AXA warn of poor risk awareness among landlords, but does challenge the common image of an unfriendly landlord-tenant relationship.

The research states that tenants are concerned most about high energy bills as a result of badly insulated properties and old heating systems.

Gaps in crucial repairs put tenants and landlords at risk, says the study. It is reported that just 30% of landlords conduct the annual gas inspection required by law, and 58% of properties do not have a fire alarm fitted, among a variety of other safety failings.

The improvement to properties demanded by most tenants was better energy efficiency, through new boilers, double-glazing, insulation, greener technologies, etc. Worry in this area is not surprising, regarding the Government’s estimations that one in five tenants live in fuel poverty.

Poor Risk Awareness Among Landlords

Poor Risk Awareness Among Landlords

The Government, alongside tenants, are concerned about poor energy arrangements in rental properties. This has led to them looking to introduce new energy legislation for landlords.

For example, by April 2016, it will be an obligation for landlords to introduce any reasonable energy efficiency measure, such as insulation, that is requested by a tenant. Additionally, it will be an offence to let a property in the lowest energy efficiency categories, F and G, by 2018. Currently, this applies to one in ten rental properties in the market.

Following poor energy performance at the top of their issues, tenants’ highest complaint was that their landlord does not take enough care in routine maintenance. 17% said that their landlord had outright refused to carry out essential repairs when asked.

Disturbingly, the number of tenants who claimed that basic safety features were lacking from their properties was very high. These include:

  • 73% of properties do not have locks on all external windows and doors. One in five tenants reported that this was their number one security request.
  • 60% of rental properties do not have a carbon monoxide alarm fitted.
  • 58% of rental properties do not have a fire alarm fitted.
  • Just 30% of tenants said that their landlord had arranged an annual gas inspection, regardless of it being a legal requirement to do so.

Although the survey has underlined major areas of disappointment among tenants, it did highlight the popular image of a hostile landlord-tenant relationship, as untrue.

Half of tenants said that they had a high opinion of their landlord as an individual. From a list of options, 29% said that they are helpful, with an additional 20% describing them as trustworthy. However, a minor 13% labelled their landlord as greedy, and 4% said that they were ruthless.

Managing Director of AXA Business Insurance, Darrell Sansom, says: “It’s easy to present modern Britain as a world of greedy landlords on the one side, and resentful tenants on the other. That’s certainly been the stereotype.

“However, we’ve found that their attitude to their landlords is largely positive, indicating that the problems aren’t caused so much by a bad attitude on either side, but just poor awareness of who is responsible for what.”

Sansom advises landlords: “There are simple things landlords need to do to comply with the law and ensure decent safety standards for their tenants. Keeping an eye on your property must come first; we know that a third of landlords never visit their rental properties after a tenant moves in, and quarterly checks are only conducted by 17%.

“Too many landlords are leaving themselves open to serious property risks, and even prosecution, by not maintaining adequate fire and gas safety measures. Arranging annual gas inspections and ensuring tenants aren’t at risk of fires from old wiring, are one part of the picture.”

“Landlords are also going to face increased pressure from the Government to update their heating and energy systems in order to keep tenants’ bills down,” he adds.1

1 http://www.charlesderbyestates.com/mobilenewsdetails.aspx?id=2147001308

Landlords Encourage Greener Homes

Published On: May 2, 2014 at 2:24 pm

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Households that conduct energy efficiency improvements on their property can now claim more money back, to counterbalance the price of having the work done.

After June, those in England and Wales who take measures to increase the energy efficiency of their home can get up to £7,600 back through the new Green Deal Home Improvement Fund. This scheme also applies to private and social landlords, if they pay the costs themselves.

The system will aid people in fitting energy efficiency measures, for example, solid wall insulation and a new heating system, by offering them money back on the contributions they make towards the developments.

Landlords Encourage Greener Homes

Landlords Encourage Greener Homes

This will provide small businesses in the energy efficiency sector with more business. Any Green Deal Installers and Providers are advised to register with the scheme.

Ed Davey, Energy and Climate Change Secretary, says: “The best way for households to take control of their energy bills is to use less energy.

“Faulty boilers, draughty windows and insufficient insulation all cause properties to leak hundreds of pounds every year. But advice and support through the Green Deal can help put a stop to this.

“By installing energy saving improvements, families across the country can enjoy the benefits of warner, more energy efficient homes and lower bills.”1

By installing major improvements, such as solid wall insulation, a three-bedroom semi-detached house can make an average annual bill saving of £270, with an additional £100 being saved through upgrading a boiler.1

Through the new scheme, domestic energy consumers can receive:

  • Up to £1,000 for fitting two measures from an approved list, and/or
  • Up to £6,000 for installing solid wall insulation, and
  • Up to £100 returned for a Green Deal Assessment.1

For those who bought a property in the 12 months leading to application, they could also receive a further £500 under the scheme, if they conduct energy efficiency improvements.1

December saw the Government declaring that £540m will be spent in a three year energy efficiency package to make Britain’s houses and public buildings more energy efficient.

Greg Barker, Climate Change Minister, claims: “The Green Deal Home Improvement Fund is another way the Government is making it simpler and cheaper for people to stay warm and improve their homes.

“I want households across the country to benefit from more energy efficiency homes and reduced bills through the Green Deal, and that is what the new home incentive fund will do.”1

 1 https://www.gov.uk/government/news/7600-to-make-your-home-more-energy-efficient

 

 

Disapproval over Rent Control Plans

Published On: May 2, 2014 at 9:41 am

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The rent control policy proposed by Ed Miliband has run into a spot of bother after an organisation, which was supposedly working alongside Labour on the plans, announced that they do not support the strategy.

Buy-to-let landlords would need to cap their rent rises, reminiscent of the 1970s limits, if the Labour Government were to come into power, says Mr. Miliband.

Labour would introduce new legislation that would make renting more affordable, and provide tenants with further protection from rogue landlords, added Miliband.

Straightaway, Labour was criticised for trying to pass similar rent controls that were accused of harming the property market in the 1960s and 70s.

In Miliband’s most recent bid, he says that landlords would be required to offer three-year tenancies.

Disapproval over Rent Control Plans

Disapproval over Rent Control Plans

These longer-term agreements would provide greater security to families having to rent, and cap the amount that rents can increase annually.

Labour also revealed that the Royal Institute of Chartered Surveyors (RICS) are working alongside them to determine what the “appropriate benchmark might be.”1

RICS, however, has announced that they are “not developing proposals on rent benchmarks for the private rented sector.”

A spokesperson continues: “We do not recommend that a government introduce a ceiling on rent increases.”1

This statement may prove disconcerting for Mr. Miliband, who recently made a speech to broadcast the policy.

The Conservatives noted that Socialist governments within Venezuela, and Vietnam had attempted the proposal ineffectively. They also believe that the policy would create low quality rental housing, and less properties being rented out.

Mr. Miliband is again trying to interfere with certain markets, after he planned to control energy price increases, and the cost of train travel.

Nevertheless, rents have increased by 13% since 2010, resulting in many tenants complaining of difficulty.1

The Conservatives commented on the announcement by RICS, saying that the Labour party’s plans have “already begun to unravel.”1

The rent caps would also not “work in practice”, says shadow housing minister Emma Reynolds.1

A Labour source says: “This is not about rental controls. This is a rule to stop people being ripped off by rogue landlords.”1

Labour plan to compete in the 2015 general election by focusing on living standards, and has already blamed the Coalition Government for overlooking higher prices that have decreased lots of people’s spending power.

Regardless, their approach has been challenged in the last few months by progressive economic figures revealing the difficulty of many families is beginning to ease.

The First World War saw the modern day introduction of rental controls, which were upheld by governments of all parties. Margaret Thatcher eliminated the limits in 1988 under the Housing Act, in a bid to decrease state interference with the industry.

The Conservatives described the plans as trying to “introduce Venezuelan-style rent controls.”1

1 http://www.telegraph.co.uk/finance/personalfinance/investing/buy-to-let/10801014/Labour-rent-controls-policy-begins-to-unravel-critics-claim.html